Terms & Conditions

PickleUp is a tool for organising and running round-robin social and competitive racquet-sport events (pickleball, badminton, tennis and similar sports), including player rosters, round/court pairing, live score entry, and standings ("the Ladder"). The Service is provided online on an "as is" and "as available" basis as described further in clause 8.

You must be able to form a binding contract to create an account. If you are under 18, you may only use the Service with the involvement and consent of a parent, guardian, or the tournament organiser responsible for the event you are participating in.

You are responsible for maintaining the confidentiality of your sign-in credentials and for all activity that occurs under your account. Notify us immediately at hello@pickleup.com.au if you suspect unauthorised use of your account.

Guest players added to a tournament by an organiser or admin without creating an account are also bound by these Terms for the duration of that tournament, to the extent they interact with the Service (e.g. viewing the Ladder or a shared link).

The Service has three roles — Player, Organiser, and Admin. Organisers and Admins are responsible for the accuracy of data they enter on behalf of others, including tournament details, guest player names, skill levels, and match scores. You warrant that you have the right and any necessary consent to submit information about another person (for example, adding a guest player's name, or recording their score).

You retain all ownership rightsin the personal information and content you or your organiser submits to the Service (profile details, tournament data, scores, and similar records) ("User Data"). We do not claim ownership over your User Data.

By submitting User Data, you grant PickleUp a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, and process that data solely as necessary to operate, maintain, and improve the Service (for example, to calculate the Ladder, display match history, or generate a QR code for your player profile).

You may request a copy of your User Data, or ask us to correct or delete it, at any time — see our Privacy Policy for how to exercise these rights and clause 5 below for what happens on deletion.

Registered players' data persists across tournaments to maintain a career history, unless deletion is requested. Guest players have no account and no persistent identifier — their data exists only within the tournament they were added to and is not linked across events. We may retain tournament records (including guest results) as part of a tournament's historical record even after the event ends, unless an organiser or admin deletes that record.

PickleUp is scheduling and scorekeeping software. It does not supervise, referee, insure, or take responsibility for any physical activity, match, or event organised using it. Participating in pickleball, badminton, tennis, or any other racquet sport carries inherent risks of injury, including serious injury.

By participating in a tournament organised through the Service, you acknowledge and voluntarily assume all risks associated with that physical activity, including risks arising from the venue, equipment, other participants, and the tournament format itself. You are responsible for assessing your own fitness to play and for complying with any venue rules, and organisers are responsible for the safe running of their own events, venue selection, and any required insurance — none of which PickleUp provides, arranges, or is responsible for.

You agree not to use the Service to:

• submit false, defamatory, or misleading information about any person;
• harass, abuse, or harm another user or player;
• attempt to gain unauthorised access to the Service, other accounts, or underlying systems and data;
• interfere with the normal operation of the Service (e.g. scraping, overloading, or reverse-engineering it); or
• use the Service for any unlawful purpose.

We may suspend or terminate access for any account that breaches this clause, at our reasonable discretion.

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that scores, standings, or any other data will be accurate or available at all times (for example, during an internet outage or third-party service disruption).

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded, restricted, or modified. The disclaimers and limitations in these Terms apply only to the fullest extent permitted by law.

To the maximum extent permitted by law, and subject to clause 8, PickleUp, Purple Nexus Pty Ltd, and our officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service — including, without limitation, any personal injury, property damage, or other loss arising from a tournament or physical activity organised using the Service (see clause 6).

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service, however arising, will not exceed the greater of (a) the total amount, if any, you paid us to use the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) AUD $100.

You agree to indemnify and hold harmless PickleUp, Purple Nexus Pty Ltd, and our officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, your User Data, your breach of these Terms, or your participation in any tournament or physical activity organised using the Service.

The Service, including its software, design, branding, and underlying technology (excluding your own User Data), is owned by or licensed to Purple Nexus Pty Ltd and is protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.

The Service is built on third-party infrastructure, including Google Firebase (for authentication, data storage, and hosting) and Google sign-in. Your use of the Service is also subject to the applicable terms and privacy policies of those providers. We are not responsible for the availability, security, or performance of third-party services beyond our reasonable control.

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or where necessary to protect the Service or other users. You may stop using the Service, or request deletion of your account, at any time by contacting us.

We may update these Terms from time to time to reflect changes to the Service or for legal or operational reasons. We will update the "Effective date" above when we do. Continued use of the Service after an update constitutes acceptance of the revised Terms.

These Terms are governed by the laws of Queensland, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia. This applies to all users of the Service regardless of the Australian state or territory — or country — from which you access it; Queensland law is simply the law used to interpret and enforce these Terms, and Commonwealth (Federal) courts have jurisdiction Australia-wide.

Questions about these Terms can be sent to hello@pickleup.com.au.